16, Durganagar Station Road, Kolkata, India, 700028
GOOD TO KNOW BEFORE YOU GO

Questions, answered.

Helpful starting points for planning a trip with Safar Sathi. If your question is not covered, contact us and tell us what you need.

Frequently asked questions

Plan with more confidence

Pricing, availability, travel requirements and cancellation conditions depend on the specific destination and supplier. Confirm details in writing before making a payment.

Use our contact form or reach us by phone or email. Share destination ideas, tentative dates, number of travellers, starting city, interests and approximate budget.

Yes, you can ask for a plan shaped around your travel style. We can discuss destinations, pace, accommodation preferences, local experiences and transport. Final services and availability must be confirmed before booking.

Costs vary by season, destination, transport, accommodation, group size and included activities. Request a quote with your dates and ask for a written breakdown of inclusions, exclusions, taxes and payment terms.

For peak seasons, festivals and popular destinations, booking early usually gives you more choice. Your ideal booking window depends on dates, flexibility and supplier availability.

Not automatically. Confirm whether flights, train tickets, transfers, accommodation, meals, permits, guides, entry tickets and taxes are included or charged separately.

Requirements vary by destination. For domestic travel, carry accepted photo identification and confirmed booking details. For international travel, check passport validity, visa rules, insurance and official entry requirements.

Change and cancellation rules depend on the supplier and service. Ask for applicable policies, deadlines, fees and refund timelines in writing before confirming.

We can discuss family, friends and group trips. Mention the number of adults and children, room preferences, mobility needs and preferred pace.

Weather and local conditions can affect transport and activities. Build flexibility into your itinerary and follow local authority guidance.

Use only payment instructions confirmed through the official contact channel and request a receipt. Never share OTPs, passwords or card PINs.

Insurance availability and coverage vary. Review suitable insurance directly with a licensed provider, including medical cover, cancellations, baggage and exclusions.

You can ask, and we will discuss what may be possible. Short-notice arrangements depend on availability, transport schedules and local requirements.

Still have a question?

Tell us what you are planning and we will help you find the right next step.

Contact our team